Includes grocery shopping, pharmacy items, household supplies, and personal necessities. Clients may provide a detailed shopping list, brand preferences, dietary restrictions, or budget guidelines. Assistance can involve shopping on the client’s behalf or accompanying them to stores to help with transportation, navigating aisles, reading labels, lifting items, and checkout. This service is especially helpful for clients with mobility challenges, vision limitations, or those who simply find shopping physically exhausting or overwhelming. Items are delivered, unpacked, and placed where the client prefers.

Typical services include:

• Grocery shopping (client list provided)

• Accompanied shopping (transport & assistance)

• Shopping on behalf of client + delivery (local)

• Unpacking and organizing groceries

Ensures medications are obtained on time and handled correctly. Services include picking up prescriptions, over-the-counter medications, medical supplies, and refills from local pharmacies. Assistance may also involve coordinating with the pharmacy, confirming prescription availability, managing refill schedules, and delivering medications directly to the home. While no medical advice is provided, this service helps prevent missed doses and reduces the burden of frequent pharmacy trips.

Typical services include:

• Prescription pickup/drop-off (local pharmacy)

  Multiple pharmacy stops (same outing)

• Medication refill coordination (non-medical)

• Over-the-counter or medical supply pickup

Helps clients stay organized and on top of important correspondence. This may include collecting and sorting mail, opening and organizing documents, identifying bills and time-sensitive notices, and preparing items for mailing. Assistance can also include addressing envelopes, mailing letters or packages, and helping clients keep records organized in a clear and simple system. For many seniors, this support reduces confusion, missed deadlines, and unnecessary stress related to paperwork.

Typical services include:

• Mail collection and sorting

• Bill identification and organization (no payment handling)

• Preparing mail/packages for sending

• Record and document organization

Provides both transportation coordination and personal support during outings. Clients may be accompanied to medical appointments, therapy sessions, banking visits, legal offices, or other scheduled engagements. Assistance includes helping clients prepare questions in advance, providing reminders, ensuring safe arrival, waiting during appointments if desired, and returning home afterward. This service offers reassurance, companionship, and an extra set of eyes and ears, especially for clients who feel anxious attending appointments alone.

Typical services include:

• Accompaniment to medical or personal appointments

• Wait time during appointments

• Round-trip local transportation coordination

• Appointment notes summary (non-medical)

Include addressing small but important issues that can quickly become safety hazards if ignored. Examples include replacing light bulbs, changing batteries in smoke detectors and carbon monoxide alarms, tightening loose handrails, fixing door handles, adjusting cabinet hinges, patching small holes, securing loose rugs, and assembling or rearranging furniture. These services also cover basic seasonal tasks such as installing or removing window coverings, weather stripping, and adjusting thermostats. Household maintenance significantly improves day-to-day safety and comfort.

Typical services include:

• Light bulb replacement, batteries, small fixes

• Furniture assembly or rearrangement

• Handrail tightening, door/cabinet adjustments

• TV, Wi-Fi, or device troubleshooting (basic)

Are designed to proactively identify and reduce risks in and around the home throughout the year. This may include inspecting walkways and entryways for tripping hazards, ensuring adequate lighting inside and outside the home, and confirming that emergency exits are clear and accessible. During colder months, services may include checking space heaters for safe placement, testing smoke and carbon monoxide detectors, and ensuring outdoor steps and handrails are secure. In warmer seasons, safety checks may involve assessing air circulation, checking ceiling fans, securing cords, and identifying fall risks related to outdoor patios, porches, or yards.

Typical services include:

• Whole-home safety walkthrough

• Smoke/CO detector testing & battery replacement

• Entryway, lighting, and fall-risk review

• Seasonal prep (heaters, fans, window checks)

Helps clients avoid the stress and uncertainty of hiring outside service providers. This includes identifying reputable local professionals such as plumbers, electricians, HVAC technicians, roofers, landscapers, pest control services, or cleaning companies. Assistance may involve scheduling appointments, obtaining estimates, explaining the scope of work to the vendor, and being present during service visits if the client desires. This service helps protect clients from confusion, high-pressure sales tactics, or unnecessary repairs.

Typical services include:

• Scheduling and managing vendor visits

• On-site presence during vendor service calls

• Estimate review and explanation (non-technical)

  Follow-up and documentation

Provide meaningful social interaction tailored to the client’s interests and preferences. Visits may include conversation, shared meals, light activities, reading together, playing games, walking, or simply enjoying time together. Companionship can also involve accompanying clients during daily routines or outings, helping reduce feelings of isolation and loneliness. For many clients, these visits become a trusted and familiar presence, fostering emotional comfort and stability.

Typical services include:

• In-home companionship visit

• Shared activities, conversation, walks

• Meal companionship (non-cooking)

Are a key component of check-in services. During each visit, general observations are made regarding the client’s mood, mobility, appetite, appearance, and overall demeanor. Subtle changes—such as increased confusion, changes in energy levels, or signs of discomfort—can often be noticed through consistent, attentive interaction. While no medical care or diagnosis is provided, these observations can serve as an early indication that additional support or follow-up may be needed.

Typical services include:

• General wellness observation during visit

• Noted changes report (non-medical)

May be scheduled daily, weekly, or at intervals based on the client’s needs. These check-ins can be in-person or, when appropriate, via phone or video call. Regular contact helps establish a predictable rhythm, ensuring the client is safe, oriented, and supported. For clients recovering from illness, adjusting after a loss, or experiencing reduced independence, routine check-ins provide reassurance and continuity.

Typical services include:

• In-person wellness visit (30 minutes)

• In-person wellness visit (60 minutes)

• Phone or video check-in

Are an important part of Wellness & Check-Ins services, particularly for loved ones who live out of town or are unable to visit frequently. With the client’s consent, families may receive brief updates regarding general well-being, notable changes, or concerns observed during visits. This communication helps families stay informed without feeling intrusive, allowing them to make timely decisions if additional assistance is needed.

Typical services include:

• Family update summary (with consent)

• Ongoing weekly family updates

• Emergency coordination (non-medical)

Helps clients thoughtfully reduce household belongings while preserving dignity, memories, and personal priorities. Assistance may include evaluating which items to keep, donate, sell, or pass on to family members. Clients are supported in making decisions at their own pace, with sensitivity to sentimental attachments and long-term needs. Downsizing guidance often includes space planning for a new residence, ensuring that essential furniture and personal items will fit comfortably and safely. This service is especially valuable for clients moving from a long-time family home into a smaller residence, retirement community, or assisted living environment.

Typical services include:

• Downsizing consultation & planning session

• Room-by-room sorting assistance

• Donation, sale, or disposal coordination

• Space planning for new residence

Focuses on creating order, clarity, and ease during times of transition. This may involve organizing closets, kitchens, offices, storage areas, and important documents so that items are easy to locate and maintain. Assistance can include labeling, categorizing, and creating simple systems tailored to the client’s habits and physical abilities. For many clients, organization support also extends to sorting paperwork, consolidating records, and ensuring that essential documents are accessible during and after a move. The goal is not perfection, but functionality and reduced stress.

Typical services include:

• Closet, kitchen, or storage organization

• Paperwork and document consolidation

• Labeling and simple systems setup

Addresses the logistical challenges that often accompany life changes. This includes planning timelines, scheduling movers, coordinating packing and unpacking services, and ensuring utilities, mail forwarding, and service providers are properly transferred. Clients may receive support communicating with property managers, real estate professionals, senior living communities, or storage facilities. Having a trusted point of contact throughout the process helps prevent missed details and unnecessary delays.

Typical services include:

• Move timeline planning

  Packing/unpacking coordination (non-labor)

• Utility, mail, and service transfer assistance

• Senior living or housing transition coordination